p&c insurer case study

P&C Insurer Monitors Agent Behavior and Benchmarks Agencies with Behavioral Intelligence

ForMotiv engaged with the Distribution team at a publicly-traded Property and Casualty Insurer with a large captive agent base in Q1 2020. Prior to the launch of ForMotiv’s Behavioral Intelligence solution, the carrier was essentially blind to agent behavior. Their agent support and underwriting teams spent 10,000+ hours conducting manual reviews of policies. This caused high loss-ratios amongst their least profitable agents and millions in operational costs resolving issues.

Large Insurer Uses Behavioral Intelligence to Improve Risk Prediction 10%

ForMotiv engaged with the Data Science and Modeling team at a Property and Casualty Insurer that sells primarily through the direct-to-consumer channel with eCommerce representing 85% of their transaction volume. Like most insurers, the client was looking to add additional datasets to their fraud, pricing, and underwriting models. The carrier has done studies where they concluded that 17% of their policies are misrepresented. 

fintech case study

Case Study: FinTech Reduces Charge-offs 12.7% with Behavioral Intelligence

ForMotiv engaged with fraud analytics leaders at a publicly-traded FinTech company that issues personal loans in Q2 2019. The VP of Fraud Analytics and Director of Scoring and Analytics were looking to reduce fraud and delinquency rates by adding alternative datasets to their existing fraud and scoring models heading into the busy holiday season.

case study account opening fraud detection

Case Study: Account Opening Fraud Detection

A Global U.S. Card Issuer Generates 13x ROI by Detecting New Account Fraud and Accepting More Credit Card Applications Automatically Using ForMotiv’s Behavioral Intelligence Solution.

case study predictive analytics application risk

Case Study: Predicting Risk by Analyzing Digital Body Language

Learn how a Top 10 Life Insurance carrier integrated Behavioral Intelligence into their automated risk algorithm, allowing them to uncover form field manipulation and previously unknown risks.

insurance case study preventing risk from agents gaming the system

Case Study: Preventing Agent "Gaming" with Behavioral Intelligence

Learn how this Fortune 100 Insurance Carrier used Behavioral Intelligence to stop agent’s from “gaming” their insurance applications.

insurance carrier case study application conversions cx increase

Case Study: Fortune 100 Insurance Carrier Increases Online Conversions 14% with Behavioral Intelligence

Case study on the impact of insurance analytics: Learn how this Fortune 100 Insurance Carrier increased their online application conversions by 14% with a simple Behavioral Intelligence strategy. Understanding your users can have a profound impact on the user experience and top-line revenue.