About the Case Study
ForMotiv engaged with the Distribution team at a publicly-traded Property and Casualty Insurer with a large captive agent base in Q1 2022. Prior to the launch of ForMotiv’, the carrier was essentially blind to agent behavior. Their agent support and underwriting teams spent 10,000+ hours conducting manual reviews of policies. This caused high loss ratios amongst their least profitable agents and millions in operational costs resolving issues.
Using ForMotiv, the client was looking to accomplish 3 goals:
- Mitigate misrepresentation by agents
- Reduce manual reviews by agent support team
- Understand loss ratio and agent efficiency through behaviors
Why Use ForMotiv Data?
5,000+ behavioral data points captured in each application. Accessible in real-time or batch file.
1st Party Behavioral Data
Granular, curated 1st-party data easily combined with your existing data sets
Intuitive Data Features
Capture dozens of intuitive behaviors like Hesitation, Error Rate Collections, Cognitive Loads, and more
Totally Safe & Secure
Zero PII Captured. GDPR & CCPA Compliant