What is Intent Data?
What is Intent Data? What is intent data? And what does it mean for the insurance industry? These are two burning questions that top insurers are asking right now. In this article, we’re diving into what is intent data, what are the different types of intent data, and how to collect and leverage intent data. […]
AI and Underwriting: Yes, They Are Better Together
AI and Underwriting: Yes, They Are Better Together Online applications, consumer-completed applications, accelerated underwriting, algorithmic underwriting — it doesn’t matter what you call it, the goal is the same: Instant gratification for your digital customers that feeds the bottom line. Companies are rapidly transitioning their user experiences online to provide competitive customer experiences, which increasingly […]
How To Catch Insurance Agent Fraud & Prevent Gaming
Insurance Agent Fraud: How Carriers Detect the Threat From Within Most carrier fraud programs are pointed in the wrong direction. The controls, the models, the SIU teams — they’re built to catch applicants who lie on their forms, claimants who exaggerate losses, and external bad actors trying to game the system from the outside. And […]
Why is capturing digital body language so important for insurers?
Digital Body Language – Everything You Need To Know Digital body language is online user behavior that can predict intent, indicate fraudulent behavior, and reveal nuances that are shaping customer experiences. More and more insurance leaders are prioritizing access to digital body language. Are you? In this article, we uncover why digital body language is […]
Life Insurance Fraud Detection: The Nondisclosure Problem Behavioral Analytics Was Built to Solve
Accelerated underwriting was supposed to solve the customer experience problem in life insurance. Carriers cut the paramedical exam, reduced the question set, leaned on third-party data, and compressed what used to be a six-week process into something that could be completed in minutes. It worked. Application completion rates went up. Drop-off fell. Customers were happier. […]
Data Science in the Digital Insurance World
Data Science in Insurance Data science in insurance has come a long way from the days of punch cards and floppy disks to the modern data collection capabilities of analyzing thousands of gigabytes per second. Paired with the right software, insurers can use advanced data science to score risk in real-time, increase profit, and improve […]