What is Predictive Analytics and What Does it Mean for Insurers?
What is Predictive Analytics and What Does it Mean for Insurers? If you’ve found yourself here, you’ve likely asked, what is predictive analytics? In its simplest form, predictive analytics is a decision-making tool that uses statistic-driven models to predict user behavior. We’re seeing it gain momentum in the insurance industry because it can tell us […]
How Behavioral Analytics Insurance Fraud Detection Works
Insurance fraud has been a problem since there was insurance. But something changed about a decade ago that made the old playbook stop working. The fraud didn’t get more sophisticated — the channel did. When carriers moved to digital-first applications, they traded the face-to-face dynamic that used to create friction around lying for a frictionless […]
What Comes Next? Improving Customer Experience in Insurance
[vc_row][vc_column][vc_column_text] When thinking about improving the customer experience in insurance – where should one even start? Every customer journey is different. They might start with a Google search, scroll through your home page (for a few seconds), fill out an online application, get distracted in the middle of it — submit it, and then wait […]
Top 5 Intent Data Providers and Who They Serve
Top 5 Intent Data Providers While intent data can be worth its weight in digital gold, intent data providers are not all equal (and neither is the data they provide.) But when you find a high-quality provider with top data collection models, your company can benefit from improved customer experiences, employee integrity, accurate prediction models, […]
What is Intent Data?
What is Intent Data? What is intent data? And what does it mean for the insurance industry? These are two burning questions that top insurers are asking right now. In this article, we’re diving into what is intent data, what are the different types of intent data, and how to collect and leverage intent data. […]
AI and Underwriting: Yes, They Are Better Together
AI and Underwriting: Yes, They Are Better Together Online applications, consumer-completed applications, accelerated underwriting, algorithmic underwriting — it doesn’t matter what you call it, the goal is the same: Instant gratification for your digital customers that feeds the bottom line. Companies are rapidly transitioning their user experiences online to provide competitive customer experiences, which increasingly […]