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Top Behavioral Solutions to Predict Insurance Fraud in 2022

predict insurance fraudInsurance fraud costs companies billions of dollars every year. In fact, the Coalition Against Insurance Fraud estimates that it has grown to $80 billion a year, and that figure continues to rise. Fraud drains profits from insurers and impacts the way they evaluate risks. It also has adverse effects on customers, like costing the average [...]

What Comes Next? Improving Customer Experience in Insurance

insurance digital experienceWhen thinking about improving the customer experience in insurance - where should one even start? Every customer journey is different. They might start with a Google search, scroll through your home page (for a few seconds), fill out an online application, get distracted in the middle of it — submit it, and then wait for [...]

Top 5 Intent Data Providers and Who They Serve

Top 5 Intent Data Providers While intent data can be worth its weight in digital gold, intent data providers are not all equal (and neither is the data they provide.) But when you find a high-quality provider with top data collection models, your company can benefit from improved customer experiences, employee integrity, accurate prediction models, […]

What is Intent Data?

intent data

What is Intent Data? What is intent data? And what does it mean for the insurance industry? These are two burning questions that top insurers are asking right now. In this article, we’re diving into what is intent data, what are the different types of intent data, and how to collect and leverage intent data.  […]

AI and Underwriting: Yes, They Are Better Together

AI and Underwriting: Yes, They Are Better Together Online applications, consumer-completed applications, accelerated underwriting, algorithmic underwriting — it doesn’t matter what you call it, the goal is the same: Instant gratification for your digital customers that feeds the bottom line. Companies are rapidly transitioning their user experiences online to provide competitive customer experiences, which increasingly […]

How To Catch Insurance Agent Fraud & Prevent Gaming

How To Catch Auto Insurance Agent Fraud & Prevent Gaming Insurance agent fraud is nothing new. But if your agents were “gaming” the system, would you see it coming?  Fraud continues to evolve and affect the auto industry, resulting in billions of wasted dollars every year. While we’d like to believe the majority of fraudulent […]