ForMotiv Forensics
Forensics gives SIU teams, fraud investigators, underwriters and compliance teams a direct path from an identifier to a behavioral record. Search by session ID, quote number or policy ID, then open a Session Timeline that shows what happened, in order.
Faster triageGo from a policy or quote number to the relevant session in one search.
Less manual reconstructionThe full session and its signals in one sequence.
Clearer case narrativesBehavioral context that supports the investigator’s judgment.
Sample investigation
A working recreation of the Forensics workflow with a small synthetic dataset. Pick a sample identifier or type one, open the result, then filter, expand and move between days.
1 · SearchSession ID, quote number or policy ID.
2 · OpenThe result links straight to its Session Timeline.
3 · ExploreFilter events, expand screens, select a moment.
Recreated demo UIBehavioral context
Most claim files hold what a claimant submitted. The Session Timeline adds the history behind the claim: how the policy was applied for, what happened in the policy portal, and when and how the claim was filed.
The application is submitted from a high-risk device, with a high-risk behavioral pattern in how it was completed. The policy binds, and that session becomes the first entry in the record.
The user logs in to the policy portal and exhibits high-risk, abnormal behaviors that don’t match how a genuine policyholder moves through it. The login joins the same record as the application.
The user waits 60 days, outside the early-claim window, then files a claim just below the known review threshold. On its own, the claim looks routine.
Each signal sits on the session and screen where it fired, so the investigator sees the application, the portal activity and the claim as one story before the claim is paid.
A single signal does not establish fraud, and the timeline does not decide a case. It gives the people reviewing a session a clear, ordered account of behavior to weigh alongside everything else they know.
In the ForMotiv Console
Global Search sits in the Console header, so a reviewer can pull up a session from whatever page they are on. From a result, or from the Screen Flow widget’s View Session Timeline button, the full timeline opens.
Product screenshot
Who uses it
SIU, compliance and underwriting each arrive with a different question. Forensics gives all of them the same continuously analyzed record, so the answer is already waiting for them.
TeamStarts withFollows in the timelineComes away with
Two moments, one foundation
The behavioral intelligence that powers real-time signals is the same foundation investigators search. When a question comes up after a policy is written, the activity that produced the signal can be read in order.
As someone moves through a quote or application, ForMotiv’s rule-based engine can surface signals that your team uses to intervene in selected sessions.
An investigator searches by the identifier they have, opens the Session Timeline and reviews where the earliest signals appeared.
Questions
What investigators and their managers usually ask first.
Session IDs, quote numbers and policy IDs. Search returns the matching session and its associated context, and each result links to its Session Timeline.
Global Search is part of the ForMotiv Console and sits in the Console header, so you can search from wherever you are in your workflow rather than navigating to a separate tool.
Open it from a search result, or use the View Session Timeline button in the Screen Flow widget for any session you are already looking at.
Every screen and milestone in sequence, with the behavioral signals that fired and the reasons behind them, across every session tied to the policy. Filters let you focus on signals, milestones or request ID changes.
No. ForMotiv does not capture or store sensitive entered application field values such as names and addresses. The timeline shows the behavior behind each answer, never the answer itself. Read how the privacy boundary works.
No. A signal is behavioral context for a person to assess. Decisions about a case remain with your investigators and follow your own processes.
They share the same behavioral foundation. Real-time signals support intervention while a session is live; Forensics lets teams look back at that activity in sequence. See how the rule-based engine works.
See it on your sessions
See Global Search and the Session Timeline in the ForMotiv Console, and talk through how your SIU, compliance and underwriting teams would use them.
SIU referral, compliance lookback or underwriting review.
A live walkthrough of search, filters and the Session Timeline.
Who on your team uses it, and the journeys that matter most.